Istithmar Limited (Saint Vincent) is required to inform its clients (you) as to the policies for execution of client Trades and Orders. This policy should be read in conjunction with the Client Agreement to understand Istithmar Limited (Saint Vincent)'s Order execution policy before use of Istithmar Limited (Saint Vincent)'s execution services. If there is anything you do not understand or seek clarification, please contact our Client Services Team.
Where you provide us with specific instructions as to how to execute your trade or order, then this will remove the obligation from Istithmar Limited (Saint Vincent) to take all reasonable steps to obtain the best possible execution result by the consequences of following your instructions. When we open and close trades for you, we will take all reasonable steps to achieve the best possible result for you by opening and closing those trades according to our Order Execution Policy and subject to any specific instructions received from you. In all other circumstances, when we execute a trade or order for you, we will take into consideration a number of factors that allow us to offer the best possible result. These are described further below. For Retail clients, this will mainly be determined by the price or spread, followed by the size and nature of the trade or order, and the speed and likelihood of execution and settlement. The most common factors are highlighted below.
4.1 Both Limit and Stop orders may be cancelled by the client at any time but once an order has been activated it is unlikely that you will be able to cancel the whole transaction and you are obligated to accept any part of a worked order that is filled prior to cancelation.
In the exceptional instances where you face problems connecting to our servers and need to place, modify, erase, or close trades or require any type of action on or information regarding your online Trading Account, please contact the trading desk immediately on the contact details registered on Istithmar Limited (Saint Vincent) Website.
Client Agreement – The contractual agreement that you enter into when opening an account with Istithmar Limited (Saint Vincent). The terms relate to our CFD and Spot FX products. Execution venue - A location where financial instruments can be traded (i.e. the New York Stock Exchange, NYSE) Istithmar Limited (Saint Vincent) is the sole execution venue for your trades placed via its internet portals or over the telephone.
Instant Execution - A term used by MetaQuotes Software Corp on the MetaTrader 4 trading plat-form and means traders do not have to request quotes but see real-time prices in their order window. This term can also be understood as precise execution, meaning the Istithmar Limited (Saint Vincent) terminal sends the request to buy or sell at the price shown on the screen. Processing the trade once it has been placed may take a few seconds, dependent on internet and external connections, after which the order will be fulfilled. On rare occasions the exact price shown may no longer be available, if this is the case then a new price will be shown at which the trader can submit or cancel the order.
Market - An individual market on which you can make a trade.
Order - This is where you give an instruction to execute a trade at a price that is not currently available in the market but may be available at a future date/time.
Our Quote - The price quoted by us in each market via our trading platform or over the telephone.
Open Position - A situation where you have an exposure to a particular market due to the fact that you have an unexpired trade active on your account.
Trade - The action of making a trade using a quote given by Istithmar Limited (Saint Vincent) to either open a position or to close (or part close) an open position.
Underlying Market - A financial instrument acquired from an execution venue or from a wholesale quoting counterparty which underlies the quote made by Istithmar Limited (Saint Vincent). For example, the FTSE Rolling Daily price is calculated with reference to the most liquid FTSE futures contract (commonly called the Front Month) plus or minus a Fair Value (FV), which is comprised of 'cost of carry' time value plus any expected dividend component between now and the expiry of the FTSE future. So, the 'underlying market' for the FTSE Daily Rolling market is the FTSE future (not the FTSE 100 index itself).
Istithmar Limited, Frist Floor, First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, Saint Vincent and the Grenadines, is incorporated in Saint Vincent and the Grenadines and regulated by the Financial Services Authority of Saint Vincent and the Grenadines under Number: 24814 IBC 2018.Card transactions are processed via Istithmar Limited, a wholly owned subsidiary of Istithmar. Regional restrictions: Istithmar Limited (Saint Vincent) does not provide services to residents of Saint Vincent, the USA, UK, EU, Japan, Canada, Australia, and some other regions.